Privacy Policy

1. Overview

This Privacy Policy explains how Tautahi Ascension Pty Ltd collects, uses, stores, and protects personal information in connection with The Tautahi Field, including its digital environments, memberships, workshops, events, and related services.

2. Information We Collect

We may collect personal information that you provide directly, including your name, email address, billing details, account login information, and any other information you choose to submit when purchasing, creating an account, joining a membership, contacting us, or participating in an offering.

3. How We Use Your Information

• To provide access to The Tautahi Field and its offerings
• To process payments and manage subscriptions
• To create and maintain your account access
• To communicate with you about purchases and support
• To improve platform function, delivery, and user experience
• To meet legal, accounting, or compliance obligations

4. Legal Basis for Processing

We process personal information based on your consent, to fulfil contractual obligations (such as providing access to purchased offerings), and where necessary for legitimate business and legal purposes.

5. Third-Party Services

We may use trusted third-party providers to operate parts of The Tautahi Field, including payment processing, authentication, hosting, and analytics. These providers may include services such as Stripe, Clerk, and Vercel.

Your information may be processed through these providers only to the extent necessary for platform operation, payments, account access, site performance, and related services.

6. Payment Information

Payments are processed by third-party payment providers. We do not store your full payment card details on our own servers.

7. Account & Access Data

If you create an account to access parts of The Tautahi Field, we may collect and store account-related information required to manage authentication, login, access permissions, and membership status.

8. How We Protect Information

We take reasonable steps to protect personal information from unauthorised access, misuse, loss, or disclosure. No online system can guarantee absolute security, but we aim to use reputable providers and sensible safeguards across the platform.

9. Data Retention

We retain personal information only for as long as reasonably necessary to provide services, maintain records, meet legal or accounting obligations, resolve disputes, and enforce our agreements.

10. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at connect@tautahi.org. We may retain certain information where required for legal, administrative, or legitimate business purposes.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version published on this site will apply from the date it is posted.

12. Contact

For privacy-related questions, please contact connect@tautahi.org.